Kontaktinformationen

Get In Touch

We're here for you — whether it's a question about your order, sizing advice, or just want to link up with the brand. Urban Halo is built by people who care. Reach out and we'll get back to you, real.

Customer Care

Email: urbanhalocustomercare@gmail.com
Response time: within 2 business days

Order Enquiries

Have a question about an existing order? Drop us an email with your order number and we'll sort it swiftly. You can also track your order here.

Returns & Refunds

Need to return an item or request a refund? Please review our Refund Policy and Shipping & Returns pages before reaching out — most answers are there. If you still need help, email us with your order number and photos if applicable.

Sizing Help

Not sure about your size? Check out our Size Guide before ordering.

Brand & Wholesale

Interested in stocking Urban Halo or collaborating with the brand? We're open to conversations. Reach out at the email above and mark it [Brand Enquiry].

Follow the Movement

Stay connected with Urban Halo on the 'gram and TikTok — that's where the drops land first.

  • Instagram: @urban_halo_stores_worldwide
  • TikTok: @urbanhalo